Does Olympus Provide Camera Parts For 3rd Party Repair Services
Olympus Repairs in Canada
dahod • Regular Member • Posts: 468
Olympus Repairs in Canada
My OM-D East-M1 mk1 shutter simply started sticking recently and and I'd like to get information technology repaired.
Has anybody gotten any Olympus repairs done in Canada recently? The website says the repair centre is airtight (temporarily) and I haven't heard back from customer service nevertheless.
Thanks for whatever help you can requite me.
Dave
Re: Olympus Repairs in Canada
dahod wrote:
My OM-D E-M1 mk1 shutter just started sticking recently and and I'd like to get it repaired.
Has everyone gotten any Olympus repairs done in Canada recently? The website says the repair centre is closed (temporarily) and I oasis't heard dorsum from customer service yet.
Thanks for any help you can give me.
Dave
I see this case as kind of a litmus exam.
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Thanks
Eric
(Whatever image that I post in a DPR forum may be editted and posted in a DPR forum)
Panasonic Lumix DMC-TS3 Panasonic Lumix DMC-GX7 Olympus Due east-M1 Panasonic Lumix DMC-GM1 Panasonic Lumix DMC-GM5 +66 more
Bobby J • Veteran Member • Posts: 5,160
Re: Olympus Repairs in Canada
one
Expert comment. I doubtable this is the beginning of the end. It'southward also why I won't spend another penny on anything Olympus. Lenses in my experience last a long time and rarely need to exist repaired, although these electronic marvels are not almost as reliable as the old mechanical ones. Cameras on the other hand, again, in my feel, get "ill" fairly oftentimes and if y'all tin can't get information technology repaired (and tin can't find an independent shop that has the parts) then y'all are stuck with a bunch of very expensive newspaper weights.
Panasonic has a poor reputation for customer service, but for now they are the only game in boondocks I think. I just hope all the Olympians start spending money with Panasonic to keep the format alive.
Olympus K.Zuiko Digital 45mm F1.8 Panasonic Lumix G 25mm F1.7 ASPH Olympus 12-100mm F4.0 Olympus E-M1 Olympus E-M1 II +9 more than
Re: Olympus Repairs in Canada
Bobby J wrote:
Adept comment. I suspect this is the starting time of the end. It's too why I won't spend some other penny on annihilation Olympus. Lenses in my feel last a long fourth dimension and rarely need to be repaired, although these electronic marvels are not most equally reliable as the onetime mechanical ones. Cameras on the other hand, again, in my experience, get "sick" adequately often and if yous can't get it repaired (and can't find an independent shop that has the parts) and then you are stuck with a bunch of very expensive paper weights.
Panasonic has a poor reputation for customer service, merely for now they are the only game in town I call up. I but hope all the Olympians commencement spending money with Panasonic to keep the format alive.
IMO Pansonic cameras are very relaible. I accept 6 Panasonic cameras (not very good at selling camera gear), starting with the G1 from 2009, no problems with any of them.
I accept recently learned that the GM5 sometimes has problems with the rear dial failing (mine is OK), but that'due south the only Panasonic photographic camera I have seen with such an effect.
Panasonic service in Canada is actually reasonable. I pointed out an event with thier parts supply and they stock-still that within a couple of weeks, in the midst of the COVID pandemic.
I've been on the debate about buying a copy of the Olympus 300mm F4, I think I'chiliad going to stay on the fence a while longer.
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Cheers
Eric
(Any paradigm that I post in a DPR forum may be editted and posted in a DPR forum)
Panasonic Lumix DMC-TS3 Panasonic Lumix DMC-GX7 Olympus E-M1 Panasonic Lumix DMC-GM1 Panasonic Lumix DMC-GM5 +66 more
cc99 • Regular Member • Posts: 461
Re: Olympus Repairs in Canada
three
Bobby J wrote:
Practiced annotate. I suspect this is the showtime of the finish.
I've sent cameras and lenses for repair in Canada in contempo years, and they were never performed past Olympus. A 3rd-party (forgot the proper noun) does it.
If that repair middle is currently closed, it has nothing to practise with events in Japan.
Olympus Due east-PL7 Olympus PEN-F Olympus E-M1 Two Olympus E-M1 Three OM-i +27 more
MHshooter • Senior Fellow member • Posts: 1,010
Re: Olympus Repairs in Canada
I'll be amazed if the cost of repair is less than the cost of buying a near pristine used re-create off Ebay.
Re: Olympus Repairs in Canada
dahod wrote:
My OM-D E-M1 mk1 shutter just started sticking recently and and I'd similar to get it repaired.
Has anybody gotten whatever Olympus repairs washed in Canada recently? The website says the repair centre is closed (temporarily) and I haven't heard back from customer service nevertheless.
Thanks for any assist yous can give me.
Dave
Olympus does not practise repairs in Canada. Olympus repairs are handled by Trinitek located in Mississauga.
However, there is a major problem with their web site. All I get is a blank screen. If you google Trinitek and click on the website button, you are taken to a drug store.
This has been happening for well over a twelvemonth and has never been resolved. I reported this hither on this forum way dorsum then and also to Trinitek.
Trinitek does exist and will fix your camera but they decline to sell parts.
Allan
jdb850 • Junior Fellow member • Posts: 40
Re: Olympus Repairs in Canada
1
The repair service in Canada has been provided past TriniTek in Mississauga, On. They are open today according to website googled.
Olympus OM-D E-M5 Panasonic Lumix DMC-GM1 Panasonic Lumix DMC-GM5 Olympus OM-D Due east-M10 Two Samyang 7.5mm F3.5 Fisheye +ii more
jdb850 • Junior Fellow member • Posts: 40
Re: Olympus Repairs in Canada
Only called them at 905 820 7018 and asked if this was where I could drib off an Olympus camera for warranty repair. Reply was yep, they had a drop box but the newspaper work would accept to come by email. From Olympus I guess.
Olympus OM-D E-M5 Panasonic Lumix DMC-GM1 Panasonic Lumix DMC-GM5 Olympus OM-D East-M10 Two Samyang 7.5mm F3.5 Fisheye +2 more than
Re: Olympus Repairs in Canada
jdb850 wrote:
The repair service in Canada has been provided by TriniTek in Mississauga, On. They are open today co-ordinate to website googled.
Can y'all provide the link?
-- hibernate signature --
Thank you
Eric
(Whatsoever prototype that I post in a DPR forum may be editted and posted in a DPR forum)
Panasonic Lumix DMC-TS3 Panasonic Lumix DMC-GX7 Olympus Due east-M1 Panasonic Lumix DMC-GM1 Panasonic Lumix DMC-GM5 +66 more
pinnacle • Senior Member • Posts: 2,612
Re: Olympus Repairs in Canada
Bobby J wrote:
Good comment. I suspect this is the kickoff of the end. It's also why I won't spend another penny on anything Olympus. Lenses in my experience last a long time and rarely demand to be repaired, although these electronic marvels are non nearly as reliable as the old mechanical ones. Cameras on the other hand, once again, in my feel, get "ill" fairly often and if you can't get it repaired (and can't find an independent store that has the parts) and so yous are stuck with a bunch of very expensive paper weights.
Panasonic has a poor reputation for customer service, but for now they are the but game in boondocks I think. I only promise all the Olympians showtime spending money with Panasonic to go along the format alive.
Another OMG, "The heaven is falling."
Don't let the door hit yous on the style out.
Dan
Olympus PEN-F Olympus E-M1 II Olympus M.Zuiko Digital ED twoscore-150mm F4-5.6 R Olympus Grand.Zuiko Digital 45mm F1.eight Olympus M.Zuiko Digital ED 75mm F1.viii +3 more
jdb850 • Junior Fellow member • Posts: 40
Re: Olympus Repairs in Canada
No link merely their telephone is 905 820 7018. See other post.
Olympus OM-D E-M5 Panasonic Lumix DMC-GM1 Panasonic Lumix DMC-GM5 Olympus OM-D E-M10 Ii Samyang seven.5mm F3.v Fisheye +two more than
cc99 • Regular Member • Posts: 461
Re: Olympus Repairs in Canada
Eric Nepean wrote:
jdb850 wrote:
The repair service in Canada has been provided by TriniTek in Mississauga, On. They are open up today according to website googled.
Tin can yous provide the link?
I only took my equipment into Henry'south Camera and they packed and shipped it for me. Repairs took nigh vi-8 weeks (prior to covid). Price is at least $300 for a major repair, and then it's usually cheaper to repair PRO gear, and supplant consumer gear.
Remember to strip out all accessories (lens, bombardment, SD carte du jour, etc) before bringing in.
Olympus E-PL7 Olympus PEN-F Olympus E-M1 Two Olympus E-M1 III OM-ane +27 more
OP dahod • Regular Member • Posts: 468
Cheers
Cheers - I'll give them a call tomorrow and proceed you posted
Dave
acfo • Senior Member • Posts: 1,332
Re: Thank you
dahod wrote:
Thanks - I'll give them a phone call tomorrow and keep you posted
Dave
If you're interested to see what the repair involves run into hither (em10.1, but em1.i would be similar):
Olympus PEN-F Olympus Thousand.Zuiko Digital ED ix-18mm F4.0-5.6 Olympus Yard.Zuiko Digital 45mm F1.8 Olympus M.Zuiko Digital ED 12mm 1:2 Olympus M.Zuiko Digital ED 75mm F1.8 +7 more
JulesGo • Contributing Member • Posts: 527
Re: Cheers
i
I have had repairs done a few times past Trinitek for Oly equipment. In all cases, it was washed correctly and quickly. Very happy with their service.
Olympus Eastward-M1 Olympus Due east-M1 II Olympus E-M1 Three Panasonic Lumix One thousand Vario 100-300mm F4-5.6 OIS Olympus 12-40mm F2.eight Pro +3 more
OP dahod • Regular Fellow member • Posts: 468
So far then skillful
two
- Chosen Trinitek Electronics in Mississauga (905-820-7018). They answered right abroad and said no problem. They told me I should get a Service Order Number from Olympus Canada to ship in with the camera
- Chosen the Olympus Canada number for Service and Repairs. Got a Service Rep right away and he walked me through the process - very helpful
- Filled out the online service request and printed out the Service Order to include with the camera which I'll effort and get shipped out tomorrow.
All in all, it's been good so far. Trinitek had indicated the repair turnaround is 7-10 business concern days unless they need to order parts so we'll see how it goes
Regards
Dave
OP dahod • Regular Fellow member • Posts: 468
Pretty Impressive
4
I just got an email from Olympus Repair that my camera has been repaired and is beingness returned via Purolator Air.
Very impressive considering Triniteck only received information technology 2 business organization days ago.
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